MT5 EA
Use the EA installation guide for Market → My Purchases, Expert Advisors → Market, Retail Hedging and XAUUSD M1 demo setup. Keep the EA active to manage existing positions.
PRODUCT HELP
Find the right information before you begin.
Get answers about platform differences, verified product availability and how to contact MyB2B.
COMMON QUESTIONS
Start with these basics.
How do I know if a product is available?
A live product links to the verified MQL5 or TradingView listing. A planned product has no purchase or download link and should not be treated as released.
Are MT4 and MT5 the same product?
No. They are different trading platforms and require separately built and tested software. A published MT5 edition does not imply an MT4 edition exists.
What does the free indicator do?
It displays informational chart signals. It does not place orders, copy a trading account, or guarantee an entry.
Do historical results guarantee profitable trading?
No. Backtests and historical examples are not live results and cannot predict future outcomes.
Where do I find Goldcrest product details and setup help?
Explore the Goldcrest family and setup guides. Official MQL5 listings: paid Goldcrest EA and free Goldcrest Indicator. MT4 and TradingView are separate workstreams.
Where is Session Flow support?
Existing Session Flow customers can use the dedicated customer support, plan information and existing FAQs.
Still need a hand?
Tell us the product, trading platform and the problem in a few words. Please don't share passwords or account secrets.
TROUBLESHOOTING CHECKLIST
Send the details that help us investigate.
- STEP 1Identify the product
Include the exact product and platform, version and whether you are using Tester, demo or live.
- STEP 2Describe the chart
Give the symbol and timeframe, plus a redacted screenshot of the status or warning.
- STEP 3Explain what happened
State the action you took, the behavior you expected and the message you saw. Remove account IDs and credentials.
- STEP 4Use the right route
For product requirements, consult the official listing. For Session Flow billing/access, use its dedicated customer support page.
GOLDCREST PRODUCT HELP
Goldcrest setup and support.
Free MT5 Indicator
Use the indicator installation guide for Indicators → Market, BUY/SELL price labels and available-history loading. Algo Trading is not required.
Help us understand the issue
Include product/version, MT5 build, symbol/timeframe and a redacted Experts/Journal message. Add account mode for EA issues and the date interval for indicator history issues. Contact MyB2B; product Comments/Messages are also available through the published MQL5 listings.